Jobfind Centres Australia is part of the Angus Knight Group, an Australian organisation and incorporates WorkDirections Australia. Established with the Government's Job Network, Jobfind services job seekers and employers in metropolitan and regional areas across 108 locations Australia wide plus remote areas.

Jobfind has an excellent reputation within the industry and with our key stakeholder, the Department of Employment and Workplace Relations (DEWR). Our staff have placed over 150,000 job seekers with employers and made a significant difference to many people's lives.

Our vision is to lead in lifelong learning and employability. We are creating a great company, with clear vision, engaging values and great leaders; we will provide our staff with roles offering accountability and challenge; the opportunity for learning is with us daily.

Our mission is to utilise our expertise and understanding of Employment Services to empower job seekers to fulfil their potential.

Jobfind is a national organisation that contributes to the lives of many and in turn society; staff can see how they contribute to making that difference. In addition to benefits employees' experience, you will work with leading figures in the employment and corporate sectors. Furthermore, working for a company that is expanding ensures ongoing opportunities for development.

Jobfind pays above award conditions and has a certified Enterprise Agreement, offering benefits like paid Birthday and Diversity leave as well as a Healthy Lifestyle Allowance of $100 per annum, staff have access to incentives based on individual, Centre and company performance.

Jobfind recognises well-informed employees are the best ambassadors for any organisation. Annually, Jobfind undertakes an Organisational Effectiveness Survey facilitated by Quantum Management, giving employees opportunity to voice concerns. "In an industry characterised by high staff turnover, low pay and ongoing need for staff to keep motivation levels up for clients, one Job Network member – Jobfind Centres Australia – has emerged from the pack with 'world's best practice' approval ratings from 204 employees surveyed across 27 locations Australia-wide."

"The results were staggering…a real breakthrough!" says Con Kittos, Jobfind Managing Director. "15 of the ratings were at 'world's best practice' level which is deemed to be an 80% favourable rating, we were often well above the benchmark and we set several new rating records for Quantum's client base which includes a broad spectrum from the Australian Professional Services sector. Ethics and Integrity came in with a 96% rating, EEO scored 84% (20% higher than the benchmark), Job Satisfaction scored 83% and Customer Service scored 93%."

The most important contributor has been our commitment to attracting and developing the right people, as they are our most important asset.

Jobfind has over 770 staff. As an EEO employer Jobfind aims to foster diversity that helps promote cultural awareness. Approximately 15% of our staff are Indigenous Australians while 14% of our employees speak a second language, covering 32 languages including sign language.

Staff are trained in their roles and encouraged to undertake relevant training to advance their career. Support may extend to allowing time off for examinations, flexible working hours, and some financial assistance. Salary sacrificing is available for approved educational courses.

Along with our job seekers, all staff are eligible to undertake any of the 85 training courses available. These courses range from modules to improve computer skills or time management, to accredited courses in Hospitality and Retail. All courses are free of charge.

Jobfind employs the services of Davidson Trahaire Corpsych (DTC), providing staff with free confidential counselling. The Employee Assistance Program (EAP) offers short-term, solution focused assistance on personal and work issues through discussions with qualified professionals. Furthermore, staff can use EAP Direct, an online service that allows access to practical information, self assessment tools and a link to counsellors.

Jobfind actively develops their staff by supporting current employees in applying for internal vacancies. Staffs have opportunities to progress their career and develop new and existing skills. In testimony, Jobfind has a significant record in home growing our Team Leaders and Managers. As the company expands, more opportunities for career development will unveil.

We aim to promote a positive work/life balance through well-defined working hours, flexibility in helping staff to meet obligations, plus socialising through fundraising events or Holiday Season parties.

Jobfind seeks to employ appropriately skilled employees who share our values and have a thirst for continued growth. Our recruitment process is designed to be beneficial to both parties and is conducted consistently, in a professional without regard to discriminating factors such as a person's sex, ethnicity, nationality, disability, age or religious conviction etc.

The process is as follows:

• Interested applicants apply to Human Resources, GPO Box 5239, Sydney NSW 2001, by email to employment@jobfindcentre.com.au or fax (02) 9259 5500
• All applications are screened to determine their fit with the selection criteria
• Preferred candidates are contacted for a phone screen
• Successful candidates are put forward for a formal interview
• Successful candidates undertake an Employability Skills Profile
• Candidates may undergo a final interview
• Human Resources will contact two verbal professional references for the successful candidate
• Successful candidate is made a formal offer of employment
• Following acceptance, employment contracts are sent
• Unsuccessful candidates are contacted via phone, email or post
• All new employees undergo a one week induction to facilitate the transition and training for up to 3 months

www.jobfindcentre.com.au

www.angusknight.com.au

www.learnnow.com.au

Address:

Human Resources
GPO Box 5239
Sydney NSW 2001

Phone: (02) 9259 5555
Fax: (02) 9259 5500

Email:

employment@jobfindcentre.com.au